Bonuses you have gained are 2 times valuable in

  • Buying tickets for domestic and international flights,
  • Expenses for accommodation and cruises around the world, and many other privileges


All you need to do is to call Exclusive Banking Travel and Service Line from (0212) 317 07 77-78 (press 1) and to share your travel plan with concierge specialist who will specially take care of you on the line.
Enjoy our transfer service with private driver by paying only TL 1.1 inc. VAT per kilometer for;

  • Daily usage,
  • Airport transfers.


Please click here for the details of the services.
Comfortable lounges at the airports;

  • Istanbul Atatürk Airport International Flights Terminal
  • Sabiha Gökçen Airport Domestic Flights Terminal
  • Ankara Esenboğa Airport Domestic Flights Terminal

You can enjoy the "Lounge" privilege, including below services, together with your guess free of any charges while waiting for your flight in the comfortable lounges at these terminals.

  • Free food and drink service
  • The comfort of feeling at home
  • Flight information monitoring
  • TV
  • Daily newspapers and current magazines


Please click here for the details about the services.
You can enjoy the "Primepack" service welcoming you at international flights terminal while going abroad or returning from abroad quarterly, together with a guess of yours free of charge at;

  • Istanbul Atatürk Airport International Flights Terminal
  • Ankara Esenboğa Airport International Flights Terminal
At International Flight Departures;
  • Special welcome by the hostess and the baggage porter at the terminal entrance
  • Assistance in passage through passport counter and check-in
  • Priority cash register at Duty Free
  • The privilege of comfort service at the Lounge
  • Bon voyage accompaniment to the flight gate.

At International Flight Arrivals;
  • Welcome by private hostess following your arrival
  • Assistance at passport counter
  • Baggage pickup and duty free shopping accompanied by an assistant
  • Bon voyage accompaniment up to the vehicle

In cooperation of ING Exclusive Banking and "primeclass" CIP Servis

Please click for the details about the service.
In your daily lives our concierges;

  • Make reservations at the most selective clubs, bars, restaurants and hotels of Turkey.
    Please click here for further information about special offers for you.
  • Book tickets for spacial film galas, matches from Champiosn League to the European Cup, world-famous musicals within the country and abroad or provide you information about the events you wish to attend.
  • Send flowers to tour beloved ones within the country and abroad.
  • Invite you to seminars and meetings.
No matter wherever you are in the world, if your card is

  • Stolen,
  • Lost,
  • Damaged,
  • Left at home,
  • Withheld by ATM's


you are provided with the support of USD 2.000 cash advance within 2 hours for your emergent cash needs and the card is delivered to you in 48 hours' time.
Towing Service
Your car is transmitted to the nearest repair service in cases of accident or malfunction.

Baggage Assistance
In case that your baggage is lost, it is found and delivered to your home or to your destination point. If your baggage is damaged, the part of the damage amount up to USD 400 is paid to you.

Legal Support
You are provided with legal support in your travels abroad and your legal costs up to USD 200 are also borne.

Emergency Services
In case that you need a locksmith or plumber, they are immediately sent to your house and the expenses are borne within certain limits.

Medical Support Service
Any medical information is provided for you for any health problem you may encounter and your transportation to a hospital is met and necessary medicines are delivered to you.

Pet Line
You are provided with a vet for emergent or non-emergent problems about your pets.

You can call Exclusive Banking Line from (0212) 317 07 77-78 for further information about warrant amounts and terms.
You can receive discounts for dry cleaning service;

  • Dry cleaning service only for TL 5 for three pieces of clothes, delivered free of charge. (for the customers living in İstanbul)
  • 25% discount on list price for clothes after third piece or clothes not included within the scope of campaign.

Magazine subscription free of charge;

  • We provide you with the subscription of a magazine you select and deliver that magazine every month on a regular basis.

Please click here for the details of the services.
Our concierges specially assigned for your transfers;

  • Ensure that you benefit from car rental service at privileged prices within Turkey or abroad.
  • Make arrangements for luxury transportation vehicles such as limousine, aircraft and boats.
  • Arrange special welcoming for your international flight departures at the airport and assist you for hotel transfers.
Our concierges specially assigned for your travels;

  • Buy your international and domestic flight tickets
  • Create special travel programs appealing to your expectations, for the trips within Turkey or around the world
  • Inform you about the sports activities, musical, concert and opera alternatives, in line with your travelling dates, and ensures that you participate in world-famous events at the best locations
  • Organize a welcoming exclusively designed for you at any airport you may desire, either within our country or abroad.