As of today, ING Bank has 310 branches located in Turkey together with a branch in Manama-Bahrain, 800 ATMs, a 7x24 customer call center in the corporate, commercial, and retail banking market segments .
 
Recognizing retail banking as one of the principle axes of its future growth and expansion, ING Bank has one of the most extensive ATM networks in operation in Turkey today. Retail banking products and services, which are intensively driven by technology, are already contributing increasingly more to the Bank's business volumes and non-interest income.
Corporate and commercial banking are two other areas of business with strong potential for the Bank. ING Bank operates an on-line sales system (called BOSS) that is the fastest growing electronic customer credit approval program available today. In addition to this, the Bank is also focused on expanding its product mix by diversifying into activities ranging from conventional credit products to credit card and store-based banking services.
 
ING Bank is the flagship of a services group whose companies are active in the areas of banking mutual funds and portfolio management (ING Asset Management), financial services (ING European Finance, Ireland). ING Bank and its subsidiaries reach out to customers from nearly 250 service points located in four countries.
ING Bank is positioned to be a bank focused on customer satisfaction in Turkey's rapidly-changing banking services market , extensive physical and electronic distribution network, talented human resources, and advanced IT base. Innovation, quality, and an effectiveness-based approach to business represent the axis of ING Bank's growth and development.

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